FAQ

What are your hours?

Herr Pump Company is open Monday – Friday 7:30 am to 4:30 pm, as posted on our Contact Page.

Note: Seasonal summer hours may apply at the discretion of the owner, and will be provided on the website at the beginning of the season.

 

Do you allow walk-ins?

Unfortunately, due to our small staff size and the security gate at our site, we are unable to see customers who do not have an appointment. While we are usually able to see clients on the same day, we will need to be notified ahead of time of your arrival by email or phone call.

Please call us upon arriving as well, as you will need an employee to let you through the security gate. Thank you!

 

When is your mechanic in?

Our Service Manager, Dennis Miller, is typically available until 3:30 pm Monday-Thursday. However, his availability may vary by week, so please let our staff know if you will need to speak with him when you make an appointment.